The computer resources are not being taxed and the heat is in control. There are no problems with the initial boot or login, only when you go to "switch users" or "log off". The only way to get back onto the computer is to force shutdown by holding the power button. There is no cursor and the keyboard buttons stop working (i.e. Whenever I go to switch users or log off, the screen goes black. However, it has Windows 10 64-bit and is very powerful (i7, 16 GB ram, 2TB hdd). I do not see any help being given for this problem anywhere on the internet, and here is my problem.įirst, I cannot give a lot of details about the PC because it is not mine and the user does not want to give a lot out (not sure why). I made this account specifically to ask this question.
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